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Giving managers the skills and confidence to tackle disciplinary and grievance issues effectively

Short Course Programmes

Disciplinary and Grievance Training

Designed to develop and improve the skills and knowledge of managers to ensure that good techniques and practices are consistently maintained. An awareness of the current legal requirements will be covered to protect staff, managers and the organisation. You will explore and practice questioning and de-escalation techniques in formal situations. You will leave feeling more confident to manage disciplinary and grievances for improved outcomes for both the organisation and employees.

What you’ll learn

By the end of the session you will have:

  • Defined the purpose, benefits and limitations of the disciplinary interview
  • Examined the ACAS Code of Practice in respect of the disciplining of staff and its role in Employment Legislation
  • Agreed the most effective structure for a disciplinary interview
  • Discussed planning and preparing an interview
  • Developed listening and questioning skills
  • Examined ways to deal with difficult interviewees
  • Discussed the influence of bias an prejudice in making sound and fair decisions
  • Accepted the need to manage the performance of the interviewee beyond the interview

Is Disciplinary and Grievance Training for me?

The course will benefit both HR professionals and line managers to preempt issues and deal with them effectively if they do arise. 

Course Duration

A one days course with lunch included. We have a range of locations and flexible delivery dates available.

A 3-hour bite-size version of this course can be arranged for in-house delivery to give managers a strong introduction to how to deal effectively with issues as they emerge. 

FREE COURSE BROCHURE

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“As an Acacia student please login with the username and password provided to you in your confirmation pack to access all the information:

Please click below for Acacia Learning CIPD Student Hub (access by invitation only)”