Giving managers the skills and confidence to tackle disciplinary and grievance issues effectively
Designed to develop and improve the skills and knowledge of managers to ensure that good techniques and practices are consistently maintained. An awareness of the current legal requirements will be covered to protect staff, managers and the organisation. You will explore and practice questioning and de-escalation techniques in formal situations. You will leave feeling more confident to manage disciplinary and grievances for improved outcomes for both the organisation and employees.
By the end of the session you will have:
The course will benefit both HR professionals and line managers to preempt issues and deal with them effectively if they do arise.
A one days course with lunch included. We have a range of locations and flexible delivery dates available.
A 3-hour bite-size version of this course can be arranged for in-house delivery to give managers a strong introduction to how to deal effectively with issues as they emerge.