Privacy Policy

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This privacy policy sets out how Acacia Learning uses and protects any information that you give Acacia Learning when you use this website.

Acacia Learning takes great care to preserve your privacy and safeguard any personal details you share with us. We aim to be clear when we collect your information and not do anything you wouldn’t reasonably expect. This policy explains how we collect and use your personal information. Examples of your personal information would include your name, address and email address.

Acacia Learning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Acacia Learning may change this policy from time to time by updating this page. You can check this page to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Learner data will be shared with the relevant awarding body – CIPD or AAT. Students can review the relevant awarding body privacy policy here: CIPD privacy policy and AAT privacy policy.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Acacia Learning will only collect, process and store information about you that we have collected from you with your consent. Personal data is not captured or stored through the Acacia Learning website without your prior consent.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. To opt out email marketing@acacialearning.co.uk

Contacting Acacia Learning

The Data Controller for Acacia Learning is Julie Cook, Director. If you have any questions, comments or complaints about this Privacy Policy, please contact us using the details below:

Acacia Learning Ltd
26 Havelock Walk
London
SE23 3HG
United Kingdom
Tel: +44(0)208 239 1323
Monday – Friday 8:30am-6pm

Email: marketing@acacialearning.co.uk

Changes to the privacy policy

We may update or amend this Privacy Policy from time to time, to comply with law or to meet our changing business requirements. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the website.

By continuing to use our website you will be deemed to have accepted such changes.

This privacy policy is to be read in conjunction with our Terms and Conditions.

This policy was last updated on 11 February 2020.

Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small text file of data stored by our website within your browser. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

If you have previously browsed to our website and no longer wish to accept cookies, please be aware that some cookies may have already been set. You may delete these cookies at any time via your browser by following these instructions: http://www.aboutcookies.org/Default.aspx?page=2

You can control cookies via your browser settings by following the instructions at http://www.aboutcookies.org/Default.aspx?page=1 however if you choose to block cookies then your browsing experience may be affected.

Read more about the individual cookies we use and how to recognise them by looking at the table below.

COOKIE NAME PROVIDER TYPE EXPIRY
ARRAffinity snazzymaps.com HTTP Session
First found URL: https://acacialearning.co.uk/cipd-training-course-locations/      
Cookie purpose description: Used to distribute traffic to the website on several servers in order to optimise response times.
Initiator: Script tag, page source line number 8      
Source: https://snazzymaps.com/embed/211495
via https://www.googletagmanager.com/gtm.js?id=GTM-5N8CL4M
Data is sent to: United States (adequate)      
       
CookieConsent acacialearning.co.uk HTTP 1 year
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s cookie consent state for the current domain
Initiator: Script tag, page source line number 1584      
Source: https://consent.cookiebot.com/uc.js
Data is sent to: Ireland (adequate)      
       
JSESSIONID salesiq.zoho.eu HTTP Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Preserves users states across page requests.
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
local_storage_support_test twitter.com HTML Persistent
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures.
Initiator: Script tag, page source line number 1579      
Source: https://platform.twitter.com/widgets.js
Data is sent to: United States (adequate)      
       
rc::c google.com HTML Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: This cookie is used to distinguish between humans and bots.
Initiator: Webserver      
Source: google.com
Data is sent to: United States (adequate)      
       
       
COOKIE NAME PROVIDER TYPE EXPIRY
lang cdn.syndication.twimg.com HTTP Session
First found URL: https://acacialearning.co.uk/cipd-training-course-locations/      
Cookie purpose description: Remembers the user’s selected language version of a website
Initiator: Script tag, page source line number 1104      
Source: https://cdn.syndication.twimg.com/timeline/profile?callback=__twttr.callbacks.tl_i0_profile_Acacia_Learning_olddnt=falsedomain=acacialearning.co.uklang=en-gbscreen_name=Acacia_Learningsuppress_response_codes=truet=1756770tweet_limit=1tz=GMT%2B0000with_replies=false
via https://platform.twitter.com/widgets.js
Data is sent to: United States (adequate)      
       
LS_CSRF_TOKEN salesiq.zoho.eu HTTP Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/getembeddetails.ls?widgetcode=b969e44a9771f1da442905bf2d1a00d398e3cee328db16872137d525a2d09d5fc2412ddcd273f53b724391fc93642ad3fetchavuid=truefetchapilang=truelang_browser=encurrdomain=https%3A%2F%2Facacialearning.co.ukpagetitle=CIPD%20Approved%20qualifications%2C%20training%20courses%20%26%20more%20%7C%20Classroom%20%26%20Online%20%7C%20CIPD%20London%20%26%20Online%20%25%20%25
via https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
       
COOKIE NAME PROVIDER TYPE EXPIRY
_ga acacialearning.co.uk HTTP 2 years
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Initiator: Page source line number 792-797      
Source: Inline script
Data is sent to: United Kingdom (adequate)      
_gat acacialearning.co.uk HTTP 1 day
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Google Analytics to throttle request rate
Initiator: Page source line number 792-797      
Source: Inline script
Data is sent to: United Kingdom (adequate)      
_gid acacialearning.co.uk HTTP 1 day
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Initiator: Page source line number 792-797      
Source: Inline script
Data is sent to: United Kingdom (adequate)      
siqlsdb acacialearning.co.uk HTML Persistent
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
utsdb acacialearning.co.uk HTML Persistent
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Registers data on visitors’ website-behaviour. This is used for internal analysis and website optimization.
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
       
COOKIE NAME PROVIDER TYPE EXPIRY
__widgetsettings twitter.com HTML Persistent
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1579      
Source: https://platform.twitter.com/widgets.js
Data is sent to: United States (adequate)      
_fbp acacialearning.co.uk HTTP 3 months
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Initiator: Script tag, page source line number 813      
Source: https://connect.facebook.net/en_US/fbevents.js
Data is sent to: Netherlands (adequate)      
_gcl_au acacialearning.co.uk HTTP 3 months
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Initiator: Script tag, page source line number 8      
Source: https://www.googletagmanager.com/gtm.js?id=GTM-5N8CL4M
Data is sent to: United States (adequate)      
ads/ga-audiences google.com Pixel Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Initiator: Inline script, page source line number 792-797      
Source: https://www.google.ie/ads/ga-audiences?v=1aip=1t=sr_r=4tid=UA-39483992-12cid=702284621.1581093035jid=1924442772_v=j80z=1872788356slf_rd=1random=3091381983
Data is sent to: United States (adequate)      
b3e783bb62 salesiq.zoho.eu HTTP Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products.
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
fr facebook.com HTTP 3 months
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Initiator: Script tag, page source line number 813      
Source: https://connect.facebook.net/en_US/fbevents.js
Data is sent to: Netherlands (adequate)      
GPS youtube.com HTTP 1 day
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
i/jot twitter.com Pixel Session
First found URL: https://acacialearning.co.uk/cipd-training-course-locations/      
Cookie purpose description: Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
Initiator: Script tag, page source line number 1104      
Source: https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Facacialearning.co.uk%2Fcipd-training-course-locations%2F%22%2C%22widget_frame%22%3Afalse%2C%22widget_site_screen_name%22%3A%22Acacia_Learning%22%2C%22widget_creator_screen_name%22%3A%22Acacia_Learning%22%2C%22widget_data_source%22%3A%22profile%3AAcacia_Learning%22%2C%22query%22%3Anull%2C%22profile_id%22%3Anull%2C%22item_ids%22%3A%5B%221224644676914905088%22%5D%2C%22item_details%22%3A%7B%221224644676914905088%22%3A%7B%22item_type%22%3A10%2C%22target_type%22%3A0%2C%22target_id%22%3A%221225739448199106561%22%7D%7D%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1581093055003%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%224a203525%3A1580945701206%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22timeline%22%2C%22component%22%3A%22timeline%22%2C%22element%22%3A%22initial%22%2C%22action%22%3A%22results%22%7D%7D
via https://platform.twitter.com/widgets.js
Data is sent to: United States (adequate)      
       
i/jot/syndication twitter.com Pixel Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1579      
Source: https://syndication.twitter.com/i/jot/syndication?l=%7B%22_category_%22%3A%22syndicated_impression%22%2C%22triggered_on%22%3A1581093187371%2C%22dnt%22%3Afalse%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22timeline%22%2C%22action%22%3A%22impression%22%7D%7D
via https://platform.twitter.com/widgets.js
Data is sent to: United States (adequate)      
IDE doubleclick.net HTTP 1 year
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
MUID bing.com HTTP 1 year
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
Initiator: Script tag, page source line number 8      
Source: https://www.googletagmanager.com/gtm.js?id=GTM-5N8CL4M
Data is sent to: United States (adequate)      
MUIDB bing.com HTTP 1 year
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
Initiator: Script tag, page source line number 8      
Source: https://www.googletagmanager.com/gtm.js?id=GTM-5N8CL4M
Data is sent to: United States (adequate)      
pagead/1p-user-list/# google.com Pixel Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 836      
Source: https://www.google.ie/pagead/1p-user-list/981268655/?random=1581093066445cv=9fst=1581091200000num=1guid=ONu_h=768u_w=1024u_ah=768u_aw=1024u_cd=24u_his=5u_tz=0u_java=falseu_nplug=3u_nmime=4sendb=1frm=0url=https%3A%2F%2Facacialearning.co.uk%2Fref=https%3A%2F%2Facacialearning.co.uk%2Ftiba=CIPD%20Approved%20qualifications%2C%20training%20courses%20%26%20more%20%7C%20Classroom%20%26%20Online%20%7C%20CIPD%20London%20%26%20Online%20%25%20%25fmt=3is_vtc=1random=2398980065resp=GooglemKTybQhCsOrmt_tld=1ipr=y
via https://www.googleadservices.com/pagead/conversion.js
       
test_cookie doubleclick.net HTTP 1 day
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used to check if the user’s browser supports cookies.
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
tr facebook.com Pixel Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Initiator: Script tag, page source line number 813      
Source: https://www.facebook.com/tr/?id=1168131659953445ev=PageViewdl=https%3A%2F%2Facacialearning.co.uk%2Frl=https%3A%2F%2Facacialearning.co.uk%2Fif=falsets=1581093053801sw=1024sh=768v=2.9.15r=stableec=0o=286fbp=fb.2.1581093053799.1656127502it=1581093053538coo=falserqm=GET
via https://connect.facebook.net/en_US/fbevents.js
Data is sent to: Netherlands (adequate)      
VISITOR_INFO1_LIVE youtube.com HTTP 179 days
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
YSC youtube.com HTTP Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
yt-remote-cast-installed youtube.com HTML Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s video player preferences using embedded YouTube video
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
yt-remote-connected-devices youtube.com HTML Persistent
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s video player preferences using embedded YouTube video
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
yt-remote-device-id youtube.com HTML Persistent
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s video player preferences using embedded YouTube video
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
yt-remote-fast-check-period youtube.com HTML Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s video player preferences using embedded YouTube video
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
yt-remote-session-app youtube.com HTML Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s video player preferences using embedded YouTube video
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
yt-remote-session-name youtube.com HTML Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Stores the user’s video player preferences using embedded YouTube video
Initiator: Iframe, page source line number 1489      
Source: https://www.youtube.com/embed/gqxurydmsww?wmode=transparent
Data is sent to: United States (adequate)      
       
COOKIE NAME PROVIDER TYPE EXPIRY
98bac1f50f css.zohocdn.com HTTP Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1893      
Source: https://css.zohocdn.com/salesiq/https/styles/embedtheme1_a2141_.css
via https://salesiq.zoho.eu/widget
Data is sent to: United Kingdom (adequate)      
       
98bac1f50f js.zohocdn.com HTTP Session
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1893      
Source: https://js.zohocdn.com/salesiq/https/js/siqchatwindow1_377a7_.js
via https://salesiq.zoho.eu/widget
Data is sent to: United Kingdom (adequate)      
       
acacialearning-_siqid acacialearning.co.uk HTTP 2 years
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
acacialearning-_zldp acacialearning.co.uk HTTP 2 years
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       
acacialearning-_zldt acacialearning.co.uk HTTP 1 day
First found URL: https://acacialearning.co.uk/      
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 1893      
Source: https://salesiq.zoho.eu/widget
Data is sent to: Netherlands (adequate)      
       

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