Privacy Policy

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This privacy policy sets out how Acacia Learning uses and protects any information that you give Acacia Learning when you use this website.

Acacia Learning takes great care to preserve your privacy and safeguard any personal details you share with us. We aim to be clear when we collect your information and not do anything you wouldn’t reasonably expect. This policy explains how we collect and use your personal information. Examples of your personal information would include your name, address and email address.

Acacia Learning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Acacia Learning may change this policy from time to time by updating this page. You can check this page to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Learner data will be shared with the relevant awarding body – CIPD or AAT. Students can review the relevant awarding body privacy policy here: CIPD privacy policy and AAT privacy policy.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Acacia Learning will only collect, process and store information about you that we have collected from you with your consent. Personal data is not captured or stored through the Acacia Learning website without your prior consent.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. To opt out email marketing@acacialearning.co.uk

Contacting Acacia Learning

The Data Controller for Acacia Learning is Julie Cook, Director. If you have any questions, comments or complaints about this Privacy Policy, please contact us using the details below:

Acacia Learning Ltd
26 Havelock Walk
London
SE23 3HG
United Kingdom
Tel: +44(0)208 239 1323
Monday – Friday 8:30am-6pm

Email: marketing@acacialearning.co.uk

Changes to the privacy policy

We may update or amend this Privacy Policy from time to time, to comply with law or to meet our changing business requirements. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the website.

By continuing to use our website you will be deemed to have accepted such changes.

This privacy policy is to be read in conjunction with our Terms and Conditions.

This policy was last updated on 31 May 2018.

Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small text file of data stored by our website within your browser. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

If you have previously browsed to our website and no longer wish to accept cookies, please be aware that some cookies may have already been set. You may delete these cookies at any time via your browser by following these instructions: http://www.aboutcookies.org/Default.aspx?page=2

You can control cookies via your browser settings by following the instructions at http://www.aboutcookies.org/Default.aspx?page=1 however if you choose to block cookies then your browsing experience may be affected.

Read more about the individual cookies we use and how to recognise them by looking at the table below.

Cookie Name Purpose More information
Allow Cookies civicAllowCookies This will remember that you are happy to allow cookies on our website. This cookie is set to expire after 3 months.  
Show Cookie Icon civicShowCookieIcon This allows us to show remove the cookie policy icon if we choose to. This cookie is set to expire after 3 months.  
Google Analytics -utma This allows Google Analytics to determine unique visitors to our site. The cookie expires 2 years from initial creation or from update of cookie http://code.google.com…
Google Analytics -utmb This cookie is used to establish and continue a user session on our site. The cookie will expire 30 minutes from initial creation of from update of the cookie http://code.google.com…
Google Analytics -utmc This is used in conjunction with the -utmb cookie to determine whether or not to establish a new session for the user. This cookie will expire once you have closed your session with our website (once you have closed your browser) http://code.google.com…

Where are we?

Headquarters
Acacia Learning Ltd
26 Havelock Walk
London
SE23 3HG
United Kingdom
Tel: +44 (0) 208 239 1323

Registered Office
308 High Street
Croydon
Surrey
CR0 1NG
United Kingdom

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